Getting Started with your UPbook Phones

Questions on using your new phones? We've got answers! Look here for resources to answer any questions on your new hardware.

• Setup Automated Holiday Schedule
• Auto Holiday Mode: Set Voicemail Greeting
• Troubleshooting Common Issues
• What is an IVR and what can it do?
• UPbook Phone Training
• Paging & Intercom
• Park vs. Hold
• Access Voicemails and Edit Greetings for Open Hours and After Hours
• New Client Ringtones and Calls
• Additional Phones Help
• Set Phones into Automatic Mode and After Hours Mode Manually
• How to Page an Individual Extension
• How to Call an Individual Extension
• Parking Calls
• Call Transfer
• Hold Music
• Setup or Change your IVR?
• Customize Call Greeting
• Call Recording Disclosure
• When Calls Go to Voicemail
• Install an additional UPbook Phone
• Picking Up Calls from an Extension
• Phone is not ringing
• Ringtones and Ring Volumes
• Enable/Disable Holiday Hours
• Listen & Retrieve Voicemail Messages
• Recording the Open & After Hours Voicemail