Knowledge Base
UPbook.com
Go to Customer Portal
Customer Service Coaching
Customer Service Coaching
Customer Service Workshops
Getting Started with your UPbook Dashboard
Chatter
Getting Started with your UPbook Phones
Cordless Phones
Features
Getting Started with your UPbook Answers
Getting Started with your Incentive and Rewards
UPBook Loyalty Program
Frequently Asked Questions
FAQ>Phone
FAQ>Dashboard
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Knowledge Base
Customer Service Coaching
Customer Service Coaching
Customer Service Workshops
Getting Started with your UPbook Dashboard
Chatter
Getting Started with your UPbook Phones
Cordless Phones
Features
Getting Started with your UPbook Answers
Getting Started with your Incentive and Rewards
UPBook Loyalty Program
Frequently Asked Questions
FAQ>Phone
FAQ>Dashboard
Customer Service Coaching
Short videos with tips and tricks to help you out with all of the ELITE Stars!
E - Engage Personally
L - Look to offer a Special or Share something Special
I - Invite to Schedule
T - Talk Value with Price (or no $$)
E - Ensure Appointment is Scheduled