Explore the many uses for forwarding to mobile phones.
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Did you know that your incoming calls can be set to forward to a mobile number? This feature is incredibly useful so we wanted to make sure you were aware of all of the ways you can take advantage...
Internet or Power Outage
Outages happen but it doesn't mean your whole operation has to stop. If you lose internet or power, call our support line at 1-888-700-1902 and ask us to enable forwarding to your mobile backup number, so your practice can continue to answer incoming calls. 👍
❗If we don't yet have your mobile number set up in your account to activate forwarding fast, please email your mobile backup number to support@upbook.com with the subject line "Mobile Backup".
Remote Team
If your team has to go remote, mobile forwarding in combination with the mobile outbound calling feature is a great option.
Bonus: You don't have to forward all incoming calls to your mobile number. We can revise your IVR and assign a keypress that would forward to your designated mobile phone.
Example: You're short staffed or currently shutdown and you would like to forward only triage calls to a technician's mobile phone. We would revise and re-record your IVR menu to ensure only the appropriate calls route to this mobile number.