1. Knowledge Base
  2. Getting Started with your UPbook Phones

Call Transfer

Transferring a call

  • Again, as a BEST PRACTICE, we strongly recommend printing out your Extension List and having it placed by each phone.
  • On a DESKTOP phone, press the soft key beneath the “Transfer” button. The transfer button (located on the lower-left corner) will only appear while on an active call. 

 

  • On a CORDLESS phone, press the “TRANS” button on the lower left-hand corner of the handset.
  • You will then need to enter the extension you would like to transfer to. For example, “101.”
  • You can simply hang up once you hear the ringing.
  • To transfer a call to an extension’s voicemail, dial ** before entering the extension number you are wanting to transfer to.
  • To call just an extension, simply dial a direct extension number and it will ring to their location only.