Transferring a call
- Again, as a BEST PRACTICE, we strongly recommend printing out your Extension List and having it placed by each phone.
- On a DESKTOP phone, press the soft key beneath the “Transfer” button. The transfer button (located on the lower-left corner) will only appear while on an active call.
- On a CORDLESS phone, press the “TRANS” button on the lower left-hand corner of the handset.
- You will then need to enter the extension you would like to transfer to. For example, “101.”
- You can simply hang up once you hear the ringing.
- To transfer a call to an extension’s voicemail, dial ** before entering the extension number you are wanting to transfer to.
- To call just an extension, simply dial a direct extension number and it will ring to their location only.