Is this marked as a Missed Opportunity?
No! We do not mark this as a missed opportunity, but rather mark the call as “ineligible.” Ineligible calls do not affect your data and are not calculated in your UPbook dashboard.
If we happened to have missed one you can mark it as "ineligible" by clicking on the call, selecting the flag, write a note as to why, and then hitting save. The call will disappear from the snapshot section.